MA Consulting Solutions LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, including SMS/MMS communications.
2. Information We Collect
We collect information you provide directly to us, including when you submit forms, request services, opt into SMS/MMS messages, schedule consultations, inquire about IT solutions, or contact us. This may include:
• Name
• Email address
• Phone number
• Business or IT environment details
• Financial or IT-related information you voluntarily provide
• Documents you upload
• Communication preferences
We may also automatically collect certain technical data when you visit our website, including IP address, device type, browser type, referring URLs, and website interaction logs.
3. How We Use Your Information
We use collected information to:
– Provide our IT consulting services
– Respond to inquiries
– Send updates, alerts, or transactional messages
– Deliver SMS/text notifications if you opted in
– Improve our website and communications
If you opt into SMS/MMS updates, we use your contact information to send messages as described in the SMS Terms of Service.
4. SMS/MMS Privacy & Consent
When you opt in to receive text messages from MA Consulting Solutions LLC, you consent to receive automated SMS/MMS messages related to appointment reminders, IT project updates, service notifications, and service communications. Message frequency may vary.
To stop receiving messages, reply STOP to the number texting you. You will receive a confirmation message.
To rejoin, you must text START, UNSTOP, or submit your information again through one of our website forms.
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
You must be 18 years or older and have permission to enroll the mobile number provided. Consent is not required to obtain services.
5. How We Share Information
We do not sell your personal information.
We may share your information with:
• Service providers assisting with website hosting, communication systems, analytics, or document processing
• Professional partners involved in IT projects, cybersecurity, compliance, or advisory services
• Governmental or regulatory agencies when legally required
• SMS/MMS providers for message delivery
All information sharing is conducted under confidentiality obligations and strictly for operational, contractual, or legal purposes.
6. Cookies and Tracking
Our site may use cookies, tracking pixels, and similar technologies to analyze traffic, personalize your experience, and improve performance. You can manage cookie preferences through your browser settings.
7. Data Security
We implement administrative, technical, and physical safeguards to protect your data. While we strive to keep your information secure, no system is completely immune to unauthorized access.
8. Your Rights
Depending on your location, you may have the right to:
• Access the information we have about you
• Request corrections
• Request deletion of certain data
• Opt out of SMS messages at any time
• Change communication preferences
To make a request, contact us at [email protected] or (630) 931-7569
9. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those sites.
10. Children's Privacy
Our services are intended for adults. We do not knowingly collect data from children under 18.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
11. Changes to This Policy
We may update this Privacy Policy at any time. Your continued use of our website or services means you accept the updated terms.